Published 6 months ago
Deadline 2023-12-05
Job Code: H123-2126
Duration: 5 months contract

Help Desk

Humanitarian Organization for the People of Afghanistan

National Staff Position

Job Description:


Help Desk 

Job Station


Reporting to (hyerarchcal)

Project Manager  

Reporting to (functional)

Project Manager 




6 months contract 


Full time 



About Humanitarian Organization for the People of Afghanistan:

Humanitarian Organization for the People of Afghanistan (HOPA) is established in 2022 is a non-governmental, non-profit organization (NGO) registered under registration No. 5412 with the Ministry of Economy, Afghanistan. HOPA is dedicated to provide emergency aid and support humanitarian assistance for Afghans in various parts of the country. vulnerable, women, men, youth, and children and in particularly Social affairs, Agriculture, Health, Reconstruction and Returnees addressing the most urgent needs of the target groups through service provision and advocacy efforts to alleviate poverty and build their resilience. HOPA main focused area is working with farmers, poor families, employment, education, health, food security and as well as minorities with partners together now. HOPA is strongly focusing its interventions on contributing to more productive and sustainable livelihoods, particularly within the employment, food and sheltering sector, and on strengthening basic economic activities such as providing small loans to skilled poor works with the ultimate goal for eradication of poverty in Afghanistan. Understanding that resolving conflicts and working for social peace at all levels of society is a prerequisite to successful development of Afghan society. 

Job Purpose:

Execute Program, according to Regional Director indications and HOPA procedures, in order to ensure the activities of the porgram and develop the activities to donor’s requirements.

Duties and Responsibilities:

  1. Communicate effectively to provide information from staff and beneficiaries about the project's objectives, activities, and procedures via face-to-face discussion, phone, email, or chat
  2. Gather appropriate information about project issues and challenges
  3. Provide technical support for the project's information systems, such as databases
  4. Collect and record data from staff and beneficiaries using the project's tools and formats
  5. Maintain and update the project's records and information in a timely and accurate manner
  6. Prepare and generate reports on the project's progress, performance, and impact
  7. Liaise with other project teams, partners, and stakeholders as needed
  8. Coordinate with other staffs like community mobilisers and food distributors about the implementation of project.
  9. Communicate with moderators and Gender officer regarding provided information and issues related to gender.
  10. Follow the project's policies, guidelines, and standards
  11. Any other task assigned by project officer.

Job Requirements:

  • 12 graduate
  • Excellent communication skills and English Proficiency, both oral and written;
  • Excellent computer skills in word processing and excel.
  • Outstanding team building and management skill.
  • Negotiation and decision-making skills.
  • Ability to make decision and get measurable results through a diverse team.
  • Ability to manage and direct a multicultural and multi-disciplinary team.
  • Time-management and organization skills

Please submit your CV Physically to the following Address or through below email Address:

House # 34, Bagh D Area, Ayno Mina, Kandahar 3801, Afghanistan


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